This Job Vacancy has Expired!

Resident Pro Services Engineer

Posted on Nov 5, 2020 by Fortinet

Charlotte, NC 28201
Customer Service
Immediate Start
Annual Salary
Full-Time

The Professional Services Consultant daily activities include but are not limited to:

Assisting client staff with day to day Fortinet products operation/support

Development of methods of procedure (MOPs) for migrations, upgrades and updates

Development of test plans and test new features and/or releases

Verifying configurations and implementing best practices

Performing interoperability evaluation of devices that interact with Fortinet products

Training and knowledge transfer to client staff

Develop and maintain core competency on Fortinet's product line and technologies

Resolves and/or escalates issues in a timely fashion

Requirements

7+ Years experience in LAN/WAN/Internet consulting, support and/or administration

5+ Years experience with Network Security Products

2+ Years experience with Fortinet products

Experience working as a Professional Services Consultant/Engineer a plus

Solid understanding of security and networking principals and technologies such as:

Network Security Infrastructure - Switching, Routing, Load Balancing, WiFi

Security systems - Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control

Excellent troubleshooting skills

Outstanding oral communication and presentation skills

Experience at working both independently and in a team-oriented, collaborative environment

Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

React to project adjustments and alterations promptly and efficiently

Flexible during times of change

Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments

Ability to bring project to successful completion through political sensitivity

Strong commitment and self-driven individual

Able to travel as needed

Education

Bachelors Degree in Computer Science, Software Engineering or related work related experience

Reference: 995140893

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