Records Coordinator

Posted on Feb 20, 2021 by Elmhurst Dental Group LTD

Elmhurst, IL 60126
Immediate Start
Annual Salary

Answer & Assist incoming telephone calls

· Throughout the day check Treatment Coordinator's desk drawers for charts to be filed back in the Records Room

· Prepare tickets and schedules for upcoming days (usually 2-3 days out) and pull patient's charts accordingly.

· File all x-rays and paperwork in patient's charts

· Back up Re-care Department on appointment calls

· Handle requests for Records Releases by patients in a timely manner

· Open the phones in the morning by listening to voicemails & handling them appropriately

· Follow up on all Returned Mail by either sending patient an e-mail or calling the patient directly

· If Manager is unavailable, printing out all Billing Statements of offices that are due on that day, taking out Special Handling, & following up to see that they are mailed

· Holiday Hours - Following up to see that the main voicemail is changed, a sign is posted at the front door, & the phone system's hours are changed manually

· Production Report - Done 2 - 3 times per week in a timely manner

· Once a year, archive all charts by going into the Delete Room go through charts to determine when patient last here, make list, box up charts, and send off to Reebie. Then go into active Records Room & pull charts of latest year, enter into computer, and file into Delete Room

· Once a year go through archived lists, and determine Destroy dates on cartons that have been sent to Reebie, make a list, then send to Reebie instructing them to destroy those cartons

· Once a year prepare a schedule for EDC and the other offices of when Billing Statements will be mailed out of the entire year.

· Prepare patient's charts for next day's schedules & organize in groups of doctors with their hygienists

· At end of day, print final schedule and prepare charts for next day's patients


Reference: 1103362240

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