Resource Management Director
Posted on Apr 5, 2021 by Publicis Health
As Director of Resource Management, you'll build and lead a strategic, business-critical discipline at Saatchi & Saatchi Wellness that drives a cultural shift towards people accountability when it comes to casting, mobility, and hiring. Reporting into the Head of HR, you'll serve as core member of the HR/Talent Management leadership team and will oversee a team of Resource Managers.
Resource Management sits at the heart of the agency and is where several key functions intersect. We provide a unique perspective on talent as it relates to skill sets, business needs and operational demands. We work across all disciplines to understand the talent needs of the departments to help facilitate and anticipate the right resources based on availability and skillset.
We have a commitment to the Agency vision paired with the ability to provide value for our talent. The right people in the right place at the right time is our tagline and we strive to drive results through this philosophy.
The Resource Management capability is built on understanding data and relationships, which includes talent allocations, utilization and billability combined with talent performance, listening skills and emotional intelligence. Our day-to-day duties are generated by the fluctuation of workflow and revenue, which will surface through engagements with client teams, employees, managers, and team leadership or through review and analysis of key financial and operational reporting.
With a high degree of Executive Presence and a Data-Driven approach, lead RM processes and advise on resource allocation decisions; Lead reporting used for resource allocation and costing decisions; Identify, communicate, and resolve resource allocation issues
Partner with Business and Client leadership to identify areas of Business and Client growth and the Talent needed to support growth; Partner with Client Business & PMOs to develop and maintain a profitable Contribution Margin.
Run Talent Meetings with Client Leads to discuss the health of accounts and team members
Collaborate with Business and Client Leads to create transparency around team metrics (eg, forecasted capacity reporting; utilization vs. realization; billability & skills need analysis; future staffing trends)
Manage freelance vendors, resources, and forecasting
Partner with HR and Talent Acquisition on hiring compensation, talent management and mobility
Maximize our employee experience by putting people first, balancing career desires with business needs.
Identify opportunities to bridge connectivity across the SSW and Publicis Health network
Expert, Innovator & Integrator
Drive diversity of Talent into client and project teams - ensure casted Talent represents a diverse set of backgrounds, skillsets and expertise.
Partnership with Talent Acquisition and HR to identify talent and skill gaps, prioritize open positions and gain internal financial approvals needed to begin the external hiring process.
Act as confidante and partner in sensitive talent issues, maintaining the strictest of confidentiality.
Effectively negotiate and broker trade-off in resourcing projects - can be firm when needed
Analytical and insightful - asks the right questions; Provide guidance on the importance of details and accurate data
Anticipate issues and proactively come up with strong solutions
Keep current on external RM best practices and introduce to SSW + PH
Seek and identify opportunities to use technology to continually streamline + automate RM processes, data mining and reporting
Identify resourcing change opportunities with agency(s) - help tell the story
Identify and engage key stakeholders to champion resourcing change initiatives
Sustain change through persistent and consistent resourcing communication and messaging with agency(s) messaging
Advanced negotiation and conflict management skills
Exhibits Integrity and Trust
Exhibits Self Development
Education and Experience:
Demonstrates progression in level of responsibility within an agency environment
Agency experience required
Exceptional planning, coordination, management, and communication skills are required