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Director Program Management

Posted on Apr 5, 2021 by Publicis Health

Miami, FL 33296
Research
Immediate Start
Annual Salary
Full-Time


ADirector, Project Management at Publicis Sapient is equal parts project planning & management guru, problem solver, strategic thinker, trusted advisor, team leader, collaboration maven and cat herder.
You'll be leading large global teams and clients to deliver digital solutions. You watch timelines, budgets, dependencies and risks like a hawk. You're relentless about quality and also know how to suggest trade-offs to achieve client drivers (time, scope, quality, risks).


You set the lead by example when setting up projects and programs - creating positive team environments. You are great a building relationships and driving team collaboration. You ensure that your teams foster individual development and set a high bar for performance standards.
You're comfortable leading teams of 20+ with budgets in the range of $2M - $5M. You understand what different disciplines bring to the table and seamlessly bring them together (even though we may be using the same words to mean different things).


You may play a variety of roles as a Senior Project Manager:


Managing a large and complex, multi-track project
Leading a large-scale program consisting of multiple projects


You love the details, get excited about planning weeks/months ahead and thinking about risks that may get in our way. You transition seamlessly between the nitty-gritty details and the big picture.
You're an expert at juggling a 9-10 things at a time and prioritizing across them as needed.
You love problem solving. You know how businesses work. You get excited about learning the nuances of each client and you bring been there/done that/outside perspectives wherever possible.
Obviously, you will have a deep understanding of project management tools and methodologies.
You have excellent verbal and written communication skills. You've mastered the ability to build crisp and concise PowerPoint slides around a story arc. And, you're a wiz at adapting your message depending on your audience.
You thrive in a fast-paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy and marketing engagement)
You get excited about growing other PMs and actively participate in knowledge sharing, coaching and training initiatives.
You're comfortable whether you're working in a Publicis Sapient office, on a client site or remotely. You understand that frequent overnight travel may be required.


Key Responsibilities:


Partners with other project leaders to drive teams of 15+ people. Builds and structures the project team to ensure maximum performance.
Structures and manages integrated, multi-track projects and/or programs of multiple projects. Including
o Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
o Project and/or program communications
o Estimations and staffing
o Creation of project deliverables
o Scope management
o Definition of roles and responsibilities
o Development and tracking of integrated project plans
o Project and/or program issues tracking and management
o Sets quality and performance standards
o Maintains project tracking, dashboards and information systems.
o Assesses and manages project risk
o Mentors and coaches project team members
Responsible for ongoing client satisfaction.
o Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.).
o Develops relationships with and ensures the appropriate participation of key client stakeholders and client executives.
o Provides day-to-day project contact for the client.
Adapts and applies the Publicis Sapient approach to meet project/program objectives and client business drivers.
Leverages best practices and applies lessons learned from previous projects
Ensures a positive, collaborative work environment for the team. Directly supervises the work of Associate Project


Manager(s), Track/Discipline Leads


Manages third-party partner and/or vendor relationships, as necessary.
Maintains awareness of the current industry environment that shapes opportunities for client solutions (ie news events, trends, mergers, etc.).
Works with business unit leadership to pursue, shape and sell client solutions
Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises within the Program Management Discipline.
Acts as career manager/supervisor for multiple individuals.
Participates in and assists with Company events such as training and internal initiatives.
Contributes to the ongoing development of the Program Management Discipline and community.
Participates in progress and quality reviews of other projects. Actively shares knowledge and learning from project experiences.


Qualifications


Requirements:


9+ years project management experience in successfully delivering marketing and technology solutions; consulting experience preferred
Mandatory experience leading diverse project types and future interest should include supporting the following project types: technology, creative and strategy
Experience using waterfall, agile and hybrid methodologies
Led multi-discipline, globally-distributed teams of 20+ people in dynamic and fast-paced environments
Accountability for budget or client revenue of $5M and higher
4+ years of client management experience with primary accountability for peer-level client relationships at the executive level across marketing & technology departments; experience should include external client management and negotiations
Experienced multiple full project life-cycles from business development to final delivery
Experience managing multiple projects simultaneously (preferably in an integrated program)
Experience and interest in supporting new business initiatives
Demonstrated ability to craft and define a strategic business solution based on broad client goals
Education:
Bachelor's degree required or equivalent military experience
MBA/Masters degree preferred


Qualifications


9+ years project management experience in successfully delivering marketing and technology solutions; consulting experience preferred
Mandatory experience leading diverse project types and future interest should include supporting the following project types: technology, creative and strategy
Experience using waterfall, agile and hybrid methodologies
Led multi-discipline, globally-distributed teams of 20+ people in dynamic and fast-paced environments
Accountability for budget or client revenue of $5M and higher
4+ years of client management experience with primary accountability for peer-level client relationships at the executive level across marketing & technology departments; experience should include external client management and negotiations
Experienced multiple full project life-cycles from business development to final delivery
Experience managing multiple projects simultaneously (preferably in an integrated program)
Experience and interest in supporting new business initiatives
Demonstrated ability to craft and define a strategic business solution based on broad client goals


Education:


Bachelor's degree required or equivalent military experience
MBA/Masters degree preferred




Reference: 1152694924

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