Head/VP of Consumer Products
Posted on Apr 5, 2021 by Lending Tree
Reporting to the Chief Product Officer, Head of Consumer Product will be responsible for the product vision, design and execution across all verticals of Consumer business. S/he will work closely with business leaders to execute on business goals & at the same time drive long term strategic roadmap that enhances the LendingTree experience for all marketplace constituents.
This role is critical to drive growth at LendingTree. In this role s/he will lead and mentor a team of 10+ product managers who run the Personal Loans, Business Loans, Banking, Investments, Credit Card, and Auto Loans product lines.
Define the product vision and strategy in line with LendingTree's mission/vision
Drive the product vision across the organization - artfully balancing the many matrixed influencers and decision-makers (GMs, Marketing, Sales etc.)
Build, mentor and lead world-class product, project and design teams
Drive meaningful improvements to core business metrics that will benefit the suite of products across the platform by lifting conversion rates, close rates, NPS, etc.
Define, implement and continually improve the customer journey across the platform
Build a strong product culture that rewards constant testing and optimization of customer experience
Collaborate with Sales and Marketing teams to assure product innovations improve corporate and revenue goals
Partner with Engineering on process improvement, product team structure, goals, and outputs
Oversee opportunity backlog (roadmap), prioritizing projects based on group objectives and company goals
Communicate both strategic vision and tactical roadmaps to key team members
Use market and competitive analysis, business goals, and technology capabilities to assess opportunities
Consistent track record of building disruptive and beautifully designed consumer-centric marketplace products or platforms.
Strong team leadership capabilities - experience leading successful cross-functional teams.
History of building strong product cultures and championing the product management organization
Proven execution against large performance targets, in addition to, success reporting and delivering on key operational and product development metrics (NPS, conversion, etc.)
Optimistic, humble and energizing/motivating
Executive-level charisma and gravitas/High E.Q. with a strong POV
Start-up experience and/or entrepreneurial/hands-on/do-whatever-it-takes-to-win approach
Technical background (degree or work experience)
Solid understanding of key principals of a world-class product organization
BS in business, computer science, information technology or related engineering field preferred, but not required
Experience in managing multiple projects, with competing resources and priorities. Proven success in delivering these projects on deadline and within budget
Proven quantitative, statistical and analytical, and technical skills with the ability to use insights to make data-driven decisions
Creative problem solver with a strong sense of entrepreneurial spirit and ownership of projects
Deep Industry knowledge in one of the main product verticals like Personal Loans or Credit Cards preferred.