Associate Director, Project Management
Posted on Apr 6, 2021 by Evolution Health Group
The Associate Director, Project Management is responsible for project planning, to ensure delivery of projects are on-time, on-specification, and on-budget for their assigned accounts. The Associate Director, Project Management is the internal PM leader, executional planner and experienced day-to-day manager overseeing a team of multi-skilled Project Managers. The Associate Director is responsible for establishing and sharing best practices across the project management team aligning to all client accounts to drive consistency while defining the strategy that supports service delivery excellence, client profitability and client satisfaction. The Associate Director, Project Management works with the Dir, PM & OE to identify and facilitate PM process improvements, and PM/PC mentorship/training initiatives.
Primary Duties and Responsibilities:
Partners with the Account team to define project scope/proposal, project specs, and project timeline; develops project plans and execution strategy.
Maintains a proficient level of overall client and brand knowledge across AOR accounts to ensure client objectives and processes are followed and met throughout the project development and delivery process.
Manages Project Manager career path; mentors, inspires, and facilitates professional development ensuring direct reports have clear objectives.
Skillfully identifies project risks and removes barriers to ensure project workflow success.
Acts as consultant to Project Managers while providing oversight and guidance on complex project types.
Evaluates project management process and identifies improvements working with Dir, PM & OE; lead mentorship/training initiatives.
Participates in project kick-off meetings within the agency and with external vendors, as appropriate.
Analyses negative financial trends on an account level, works with account leads to interpret its root cause and provide recommendations to reduce losses.
Work cross-functionally and collaboratively across teams to problem solve how to improve financial workflows and explore ways to insert workflows into our project management/execution strategies.
Participates in internal finance meetings to ensure financial tracking accuracy for monthly invoicing, accruals, and remaining to be invoiced.
Helps ensure consistency in pricing within each client account; develops proposals and SOWs, as needed, utilizing appropriate client rate cards; routes to appropriate parties for review/approval and submission to clients.
Supports financial management training for new hires
Collaborates with the Medical, Editorial, Creative, and Maestro teams in the delivery of programs to ensure all internal stakeholders have a full understanding of the project scope, deliverables, and due dates.
Thinks strategically and takes a proactive approach to problem-solving; flags potential project pitfalls and/or quality issues; assists in problem resolution and collaborates with Account team members to initiate solutions.
Oversees MLR/PRC submission process working with Project Coordinator; understands submission process and compliance requirements, reporting and documentation.
Participates in resource planning sessions, works with other department leads to prioritize work, fills resource gaps and anticipates future resource needs.
Communicates effectively and efficiently with internal and external stakeholders.
Reviews Project Manager's work for quality and accuracy, ensures all quality control measures (eg, editorial review, graphics review) are completed within the standard operating procedures.
Supports financial management, development of proposals and SOWs, manages budget tracking, including tracking of external invoices, runs Replicon reports, and leads reconciliation process.
Oversees adherence to process regarding server folder structure and electronic filing for all projects.
Executes all aspects of administrative responsibilities (timesheets, status updates, etc.) in appropriately detailed and timely manner.
Understands the regulations/guidelines of the AMA, OIG, PhRMA and ACCME regarding the development of promotional and educational programming.
Bachelor's degree in marketing, communications, or related field.
5-8 years' experience in program management and financial operations in a pharmaceutical marketing/medical communication agency setting.
Minimum of 2 years of managerial experience in Project Management
Solutions-oriented thinker with high attention to detail.
Strong project management skills with ability to identify and drive process improvements and efficiencies while managing multiple projects simultaneously.
Positive, effective communicator - both written and oral, internal, and external.
Ability to work well across a diverse team of internal stakeholders and collaborate with team members of all levels to achieve best results.
Thorough understanding of project workflow and prioritization strategies; PMP certification a plus.
Proficient skill level in Microsoft Office Suite, Word, Excel, PPT, and Outlook.
Strong working knowledge of software task management and timeline management tools
Normal office environment. Travel required: estimated up to 20% of the time.
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