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General Manager, Retail Mall

Posted on Apr 6, 2021 by Jones Lange LaSalle

Stockton, CA 95201
Retail Trade
Immediate Start
Annual Salary

Lead the property team in meeting the client's objectives while overseeing the management, operations, specialty leasing, marketing and financial aspects of a shopping center. This position calls for an assertive, professional leader with strong management skills and the ability to work collaboratively with on-site personnel, corporate JLL employees and client representatives.


Management, Operations and Marketing

Using best practices, maintain safety and the highest operating standards in all buildings and systems
Prepare the team to respond in emergency and crisis situations
Have thorough knowledge of market area including all competitive properties and area demographics
Maintain an appropriate level of involvement in community organizations and activities
Enforce all tenant lease requirements
Manage the activities of the property's marketing program with JLL marketing partners
Establish working relationships with all department store managers and other key merchants

Maintain an effective relationship and work in conjunction with property's leasing agents to execute new and renewal leases to meet or exceed client objectives
Direct the activities of specialty leasing team to maximize temporary tenant occupancy and revenue
Negotiate all tenant rent reduction or termination requests

Develop and implement an annual business plan to achieve budgeted net operating income
Manage property's capital expenditures to budgeted levels
Direct the preparation and implementation of all annual financial reports including the annual budget, management plan, marketing plan and marketing budget
Direct the preparation and submission of all financial reports, forecasts and sales reports
Monitor the collections of all rents and execute appropriate collection process
Client Relationship

Establish and maintain an effective working relationship with the property's asset manager and act as primary point of contact for all issues relating to the property to enhance his/her opinion of the quality of management services delivered by JLL
Interact frequently with property's regional managers and leasing team to ensure consistent high quality interaction with asset management firm
Employee Management

Direct, supervise and develop personnel action plan activities of all property employees
Develop a personnel action plan for each direct report to identify opportunities for further career development. Ensure that all supervisory employees do the same for their direct reports
Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews and coordinate the appropriate training for property personnel.

Any and all other duties and tasks assigned.
Can involve standing and walking; working nights and weekends
Real Estate License Required
Education & Experience

Bachelor's Degree (B.A./B.S.) - Preferred degree in Business
5 - 10 years of experience in retail property management
Competency using Microsoft Office, navigating the internet, general use of personal computer
Excellent verbal and written communication skills
Demonstrate leadership and professionalism
Preferred: Ability to problem solve and provide actionable and positive feedback

Reference: 1152695803

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