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CMW Program Manager

Posted on Apr 6, 2021 by Xerox

Cary, NC 27511
Retail Trade
Immediate Start
Annual Salary

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the Laser printer or more, Xerox has long defined the modern work experience. Learn more at and explore our commitment to diversity and inclusion.

Position Overview:

We are looking for a remote Content Management Workflow (CMW) Program Manager who will oversee and project manage the group wide activities. This role will be expected to actively work in a fast-paced environment. This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project. The primary responsibility is to facilitate activity around CMW operations, process optimization and digitalization and CMW strategic activity.
This role will report into the CMW VP of Operations and Strategy
The successful candidate will have a proven track record of project/program management in a technical/software environment. This role is suited to someone comfortable navigating within a Matrix environment who has outstanding organizational, project management, communication and problem-solving skills who shows passion, initiative and energy in the way they work.


Engage with CMW and Xerox wide resource to enable program activity
Develop high-level plans for the Portfolio innovation needs
Oversee/Facilitate the defining, planning and executing of key CMW wide projects
Establish program wide dashboard and reporting
Support key Operations teams:
Support operational transformation and set up activities including but not limited to:
Process optimization
Digitizing process
Sales operations
CMW wide business collaboration site
Establish CMW Dashboards
Oversee CMW SLT strategic activities tracking and reporting
Monitor and communicate around project performance (eg, delivery on commitments, quality, responsiveness, reliability, service, development and cost)
Ensures appropriate resolution of issues around initiatives
Project manage select initiatives: facilitate and drive providing technical expertise in planning, execution, and leadership of initiatives
Maintains excellent relationships with all levels of the Matrix organization
Assists with CMW planning and presentations
Other projects and tasked as assigned

Preferred Qualifications and Skillsets:

7+ years Program Management/Similar experience
A BS or Master's degree in (related technical or business discipline is preferred)
Solid skill set in all aspects of program or project management, professional qualifications desirable (PMP, Prince2, Six Sigma, Prince2, Agile)
Develops and fosters strong customer and partnering relationships
Proven ability to build and lead integrated teams from various internal and external organizations across multiple streams
Strong background in understanding business needs and requirements for technical solutions
Working knowledge of business and operations processes
Strong analytical and financial skills
Proven problem-solving and decision-making skills- Ability to succeed in a dynamic Matrix organization
Demonstrates high standards of professional behavior in dealings with clients, colleagues and staff

Reference: 1152696219

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