Senior Manager - ETP Workforce Planning
Posted on Apr 12, 2021 by Southern Glazer's Wine & Spirits
The Senior Manager, ETP Workforce Enablement will support the implementation of the workforce strategy to meet ETP's objective of becoming an Employer of Choice while enabling the shift of ETP to future technology work.
The role will drive thought leadership in the technology workforce transformation to allow SGWS to attract, develop, and retain top Technology talent for the future of work in technology across 3 dimensions: The Work (The What)- How technology will change jobs in ETP, The Workforce (The Who) - What skills and capabilities will be needed enabling the current workforce to adapt and upskill in new ways of working, and The Workplace (The Where) - how the workplace should be designed to support the workforce and the future technology work required.
The role will lead ETP employee engagement efforts to create an environment that attracts and retains talent and drive a culture where leaders deliver against priorities set by SGWS and ETP, foster an environment of collaboration and learning, and where team members drive business outcomes such as improved sales and customer service, through a modern digital learning approach and tools coupled with business curriculum, critical technical skills and leadership skills.
Duties and Responsibilities
Defines business objectives and tactical plans to achieve defined objectives.
Engages technical and business teams to ensure the team direction, priority and focus enable corporate success.
Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations.
Defines and manages plans
Coordinates priorities between the IT department and user departments.
Oversees team in collaboration with vendor and other support teams for problem resolution.
Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships.
Bachelor's degree and formal education in relevant disciplines (Human Resources, Business, Engineering, Management Information Systems, or relevant degreed)
7+ years related experience in technology management, customer relationship management and staff management
Prior supervisory experience
Builds Strong Teams
Excellent presentation and facilitation skills
Working knowledge of multiple disciplines and technologies
Demonstrated and effective leadership skills.
Detail oriented with strategic planning and problem solving skills.
Interpersonal, communication and presentation skills
Possess a strong work ethic and high level of professionalism with the ability to work in a fast paced environment.
Able to effectively work independently and in a team environment, with staff at all levels, to achieve business goals.
Experience managing and mentoring team members
Proven track record of managing impediments that exceed the self-organizing capabilities of SGWS' teams
Demonstrates ability to recognize healthy team conflicts and promotes constructive disagreement
Showcases abilities to be disruptive enough to enforce a change within the organization
Develops an effective action plan to implement change and monitors results
Recognizes when change is necessary
Understands the power of a self-organization and how to encourage it
Ability to lead a team environment with Agile delivery values
Develops Team/Team Coaching
Knowledge of the Systems Development Life Cycle (SDLC)
Agile Delivery Values
Openness - Team and stakeholders agree to be open about all work and challenges
Commitment - Personally commit to achieving the goals of the team
Respect - Respect your team members to be capable and independent
Courage - You have courage to do the right thing and work on tough problems
Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team
Competent with SAFe, Scrumban, XP, Kanban, Lean, and other Agile frameworks
Experience in food and beverage, CPG or distribution industry
Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (eg, keyboard, mouse, and monitor) or adding machine
Domestic travel, 10%