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Associate Director, Customer & Market Insights

Posted on Apr 13, 2021 by Bristol-Myers Squibb

Princeton, NJ 08540
Immediate Start
Annual Salary

Job Description
At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

This role is responsible for leading design and execution efforts, customizing research methodologies to deliver strategic customer insights and drive improved decision-making for the Worldwide Early Oncology business (includes early and transitional assets, biomarkers, product design & delivery, and business development)

Key Responsibilities and Major Duties

Provides leadership for Customer Insights efforts, developing and deploying innovative market research techniques that reflect best practices, in order to develop key strategic customer insights and drive superior decision-making

Accurately assesses business issues faced by WW Early Oncology teams (Commercial, Medical, R&D) and develops the appropriate market research design to address them, providing superior analysis and reasoned solutions

Synthesizes data from multiple sources to bring added value to research studies, then draws and communicates customer insights in a business-oriented, concise and meaningful way to be delivered to the Matrix teams

Consistently develops and recommends reasonable, data-driven business-building ideas and encourages the use of customer and market insights to inform business decisions

Demonstrates mastery of primary research designs and analysis, and independently develops customized non-standard research solutions to address complex, multi-faceted tactical and strategic business issues

Develops and aligns effectiveness metrics to quantify impact of key strategic initiatives, including market development efforts and customer model initiative

List of minimum requirements


Advanced degree in General Business, Finance, Economics, Market Research, Operations Research, Statistics, or Engineering required

Experience - Responsibility and minimum number of years

5-8+ years of relevant market research experience

Pharmaceutical industry experience strongly preferred

Competencies - knowledge, skills, abilities and other

Experience in the key functional areas of market research, including design and analysis of primary market research, secondary data analysis and modeling, required

Demonstrated ability to lead a team, provide direction and oversight, and motivate others

Proven ability to effectively operate and influence cross-functionally

Strong technical understanding of marketing research models and deep knowledge and experience across multiple complex research tools

Developed or participated in the development of one or more proprietary research models or techniques

Strong analytical skills and strategic thinking ability

Concise and impactful written and verbal communication skills

Ability to work in a face-paced environment, handle multiple projects simultaneously and deliver high quality business results within tight deadlines

Reference: 1162847279

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