Senior Sales Administrator
Posted on May 4, 2021 by CV-Library
My Client are looking for a Senior Sales Administrator to join the growing team! You will be supporting a global business as an administrator and analyst in the sales and business development team. You will be responsible for managing a Junior Sales Administrator while also ensuring the liaison between our EMEA Sales and Operations teams, analyzing and reporting on sales, trends, marketplace and customer information and coordinating New Vendor set-ups. Client Details My client develops smarter technology for women and are committed to building extraordinary products that improve women's lives. It's a fascinating and challenging area to be addressing as it requires all employees to stretch themselves and solve problems that no-one's tackled before. Description Coach, guide and train a Junior Sales Administrator that will be a direct report Develop (where necessary) and maintain sales reporting that will be shared cross functionally In-depth analysis of sales reports from customers and marketplace data that can provide action oriented recommendations Work cross functionally with operations, sales, marketing and finance to ensure accurate information on shipments, revenue, and account performance is reported on a weekly, monthly and quarterly basis Oversee order processing and account maintenance globally, including but not limited to: Processing complex orders in a timely manner via telephone, email, EDI and/or fax Answering telephone calls and messages regarding the status of an order Replying and managing high volume of emails from the Customers as well as other departments Ensuring orders are error free Checking order status, inventory and making changes to existing orders multiple Pull orders forward to meet revised delivery dates Communicating product or procedure changes to applicable party Processing returns and refunds Oversee new vendors set-up and inbound sales leads Work cross functionally with sales, operations, legal and finance to complete complex New Vendor set-ups within schedule Respond to and onboard any new sales leads that come through the website across all channels Provide all required documentation for new customers Coordinate and schedule with team any training needs required Prepare and present monthly EMEA category market activities report Create, maintain and present when required a view on market trends, competitor analysis and partner platform for each region Assist with special projects as neededProfile 3+ years of relevant experience, with a university degree or equivalent 2+ years of experience with CRMs (Netsuite and Salesforce a plus) Ability to manage multiple priorities with a strong attention to detail, highly organized Build strong relationships with internal and external customers that will allow for influencing, managing interdependencies, and delivering results Exceptional communication skills (verbal and written) Advanced Microsoft Excel proficiency Proficiency with both Microsoft Office and GSuite applications and ability to learn new programs Ability to work well in fast-paced, professional environment while navigating complex sales process and multi-stakeholder projects Self starter that is able to adapt to change quickly and with minimal supervisionJob Offer We are looking after you. As well as the chance to develop products with real work impact and working with dedicated and passionate colleagues, our benefits have flexibility and wellbeing in mind with Great work environment - regular company socials, free daily snacks Flexible work environment built on trust and autonomy Enjoy employee / friends & family discounts on products Annual personal development allowance & unlimited access to our learning & development platform A tax-efficient group pension scheme with SmartPension A tax-efficient charity donation scheme Life Insurance with Yulife Medical, Dental & Optical cash-plan with WPA Employee Assistance Program for you and your family Generous employee referral program Cycle Scheme & Tech Scheme YuLife Well-being app & access to SmartHealth app with unlimited GP appointments for you and your family, plus various well-being initiatives throughout the year
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